Help
Most things can be done on the booking platform. If you’re stuck, email support@flytogether.app with your booking reference.
Booking a flight
- What will I pay? The fare and taxes, itemised before you pay.
- Who issues my ticket? FlyTogether does, and your booking shows the airline’s booking reference.
- Do I need an account? You can search without one. To pay, and to manage a booking afterwards, sign in or create a free account.
- Can I book for someone else? Yes. If they choose Share my details in their account and enter your email and name, their name, contact details and frequent-flyer numbers fill in when you book for them. You add their passport details for each booking.
After you book
- Sign in and open Manage booking to see your trip and the airline booking reference, change your flights, with any fare difference shown first, or cancel. What can be changed or refunded follows your fare’s rules, which you see before you pay.
- Check in with the airline using the airline booking reference.
- Trips someone else booked for you appear in your FlyTogether account.
Air Canada Flight Passes
Order Air Canada Flight Passes, including student passes, on the booking platform. Once we start processing an order, it can’t be cancelled or refunded.
Membership
Join the free membership to collect cashback on eligible completed flight bookings into your FlyTogether wallet.
Travel agencies and teams
Contact us
Email support@flytogether.app. If it’s about a booking, include your booking reference, but never your card details.